Frequently Asked Questions

what do we do?

My Luxury Photo transforms a personal image into a unique and unrepeatable work of art.

We create luxury photographic prints using precious metals such as Platinum and Gold or Silver applied by hand on transparent paper. Through a historical and refined technique, we give life to your photography with an exceptional and timeless finish.

Each piece is unique: we work from an image that you send us and turn it into an artistic object with its own character, ideal for collecting, gift or decorate spaces with distinction.

What kind of photo can I send?

Any type of image!

We work from :

• portraits, weddings, pets, travel, family...

• Images taken with your smartphone (Android or iPhone) or with your digital or analog camera.

• You can even take a screenshot or photograph an old printed image if you want to turn it into a unique work of art.

Which photo to choose?

The best image is the one that moves your heart, that makes you feel something

Can be :

• A meaningful photo of a loved one.

• A memorable moment of your life.

• A scene or memory you want to see daily in your home or workspace.

Can’t decide? Send us several options and we will help you choose the most suitable one according to quality, resolution and visual impact.

También podemos hacer pequeñas mejoras, como enfocar un detalle o recortar el encuadre original. Siempre le informaremos antes de realizar cualquier cambio.

How do I sent my photo?

You can send your image easily:

• By email at myluxuryphotomlp@gmail.com

• Or using free services such as WeTransfer, Filemail o Smash.

What is included in the price?

Each order includes:

• The creation of your Platinum and Gold or Silver print, in the size of your choice.

• Meticulously mounted in an acid-free museum-quality passepartout, in the color you select (warm white, normal white or black).

• Certificate of authenticity issued by My Luxury Photo.

• High quality packaging and standard shipping included (depending on country, it can take up to 12 working days).

• Small adjustments or visual improvements if necessary (zoom, crop, etc.), always informed in advance.

What type of passepartout does the print come with?

• Each print is delivered mounted on a professional passepartout of the highest quality, acid-free, with a custom design for your photography.

  • Double thickness ( 3 mm) for a solid and elegant presentation.

  • Bevel cut at 45° to enhance the image.

  • Inner margin of 0.5 to 2 cm around the photograph.

  Color options:

  • Warm white (recommended)

  • Neutral white

  • Black

Contact us

We are here to help you with your questions and purchases.